Our Patient Participation Group [PPG]
The overall aim of our group [PPG] is to develop a positive and constructive relationship between patients, the Practice and the community it serves, ensuring the practice remains accountable and responsive to all its patients needs.
Our group key roles are:-
1. Create and improve two-way communication between patients, the Practice and the community it serves.
2. To bring a sense of partnership between Practice and patients.
3. Provide an avenue for patients’ input in the way facilities and services are planned and executed, to add humanity to, and influence those services.
4. Provide constructive two-way feedback on patient and community needs, concerns and interests.
5. Support the Practice in good health promotions, preventative medicine and health literacy
6. Collect patient opinions and experiences to help the practice to evaluate its services.
7. Communicate to the practice community and/or the wider community information about the practice.
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups. **Please see the attached for the current PPG Profile Promoting_the_group_Mar_2012.doc
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
In addition to our Patient Participation Group (and to run in conjunction with) we have a Virtual Patient Participation Group. This exists of patients who do not attend group meetings (ie if the group is running at full member capacity/if the patient is unable to attend meetings) but would like to take part in associated questionnaires/surveys and to contribute to the Practice's decision making process around practice facilities and services.
The aim of the Virtual Patient Participation Group facility is to attract a wider range of patient views (representative of the Practice Population) which will help meet the needs of the whole patient population.
From time to time the Virtual Patient Participation Group will be asked to complete on line surveys etc. and once the results of surveys have been collated they will be used in the decision making process and the outcome will be published on the website/Practice Newsletter (see Practice News link).
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