Practice News

6th Jun

Learning Disability Week - week commencing 17th June 2024

NHS professionals across Teesside have joined forces to host information sessions across Teesside for Learning Disability Week.

The events will provide local people with learning disabilities, or those caring for or supporting someone with a learning disability, the opportunity to find out more about local support and services.

The events are being held in Hartlepool, Stockton on Tees, Middlesbrough and Redcar on the below dates.

  • Monday 17 June, One Life Centre, Hartlepool, 10.30am – 12.30pm
  • Tuesday 18 June, South Bank Library, Middlesbrough, 10am – 1pm
  • Wednesday 19 June, Grenfell Club, Redcar, 10.0am – 12.20pm and Redcar Central Library, 1-3pm
  • Friday 21 June, Stockton Central Library, 10.30am – 12.30pm

Social Prescribers from local GP practices, Health and Wellbeing coaches and the Learning Disability Enhanced Physical Health Care Team from Tees, Esk and Wear Valleys NHS Foundation Trust will be on hand at the events to answer questions.

There’ll also be the opportunity to find out more about learning disability annual health checks, reasonable adjustments for people with learning disabilities, health / hospital passports, as well as information and sessions about cancer awareness and staying safe in the sun.

Various activities and performances from local groups will also take place at each venue.

24th Apr

Pharmacy First - April 2024

The Pharmacy First service enables members of the public to visit pharmacies, as a first port of call, for help with a range of common minor conditions.

The service enables pharmacists to offer advice to patients and supply NHS medicines, where clinically appropriate, for:

  1. Sinusitis – for children and adults aged 12 years and over;
  2. Sore throat – for children and adults aged 5 years and over;
  3. Earache (Acute otitis media) – for children aged 1 to 17 years;
  4. Infected insect bite – for children and adults aged 1 year and over;
  5. Impetigo – for children and adults aged 1 year and over;
  6. Shingles – for adults aged 18 years and over; and
  7. Uncomplicated urinary tract infections in women aged 16 to 64 years.

It is hoped that the service will be expanded to include more conditions in the future.

In the consultations with a pharmacist, people with symptoms suggestive of the seven conditions will be provided with advice and be supplied, where clinically necessary, with a prescription-only treatment under a Patient Group Direction (PGD) or a pharmacy only medicine.

If the pharmacy team cannot help with the condition the patient is presenting with, they will be referred to the appropriate healthcare access point, such as a GP surgery or A&E. 

In addition to this, patients can continue to be able to access emergency prescription medicines or consultations on other minor conditions where they have been referred to the pharmacy by NHS 111, their GP surgery or other settings. 

The Pharmacy First service is an optional service, but over 95% of pharmacies have signed up to offer it.

15th Apr


From Monday 1 April 2024, North Tees and Hartlepool NHS Foundation Trust, South Tees Hospitals NHS Foundation Trust, the North East Ambulance Service (NEAS) and Hartlepool and Stockton Health (H&SH) GP federation, will operate four urgent treatment centres across the region. Service provision covers 24 hours a day, seven days a week, 365 days a year including bank holidays and public holidays.


These will be located at:


  • The James Cook University Hospital (24 hours a day)
  • University Hospital of Hartlepool (24 hours a day)
  • University Hospital of North Tees (24 hours a day)
  • Redcar Primary Care Hospital (8am – midnight)


This includes a new urgent treatment centre at The James Cook University Hospital, which will open its doors on the first day of the new alliance, to integrate with the existing accident and emergency department.


These centres, which will share expertise – including GPs, nurse practitioners and health support workers - and offer an aligned service across each centre, will treat many minor illnesses and injuries, including:


  • Strains and sprains
  • Suspected broken limbs
  • Minor head injuries
  • Cuts and grazes
  • Bites and stings, minor scalds and burns
  • Ear and throat infections
  • Skin infections and rashes
  • Eye problems
  • Coughs and colds
  • Feverish illness
  • Abdominal pain
  • Vomiting and diarrhoea
  • Urinary tract infections


For anyone unsure which service to use, NHS 111 will be on hand to offer advice and support.

23rd Jan

Practice Merger

Normanby Medical Centre and Manor House Surgery -  Patient Briefing

 In January 2023, Normanby Medical Centre and Manor House Surgery considered merging together to become one GP practice.  This was to help us continue to improve the quality of care for all our patients because we would be able to work more efficiently by sharing and developing the expertise of a larger clinical team.

 We invited all registered patients aged 16 years and over, carers of registered patients, local stakeholders, and the wider community to provide feedback and to help inform the practices' next steps.

 Following the engagement period, Normanby Medical Centre and Manor House Surgery submitted a practice merger application to NHS North East and North Cumbria Integrated Care Board [NENC ICB].  The NENC ICB approved the application for the practice merger, and the merger commenced on 1st May 2023.

 We are pleased that this positive outcome will bring long term sustainability and continued high quality primary care services for the people we serve.  There will be no changes to practice opening hours, appointments, staff, or services, which will continue to be delivered from both sites.

 We are now able to offer you choice to book an appointment at either site, giving you access to more clinical staff and more choice of where you want to be seen.


Thank you for your involvement and for any feedback you shared as part of this process.







28th Oct 2022

Healthier Together Respiratory Illness in Children and Winter Pressures

Healthier Together Respiratory Illness in Children and Winter Pressures 


Healthier Together website Healthier Together | Home (  and mobile app


ABC of Winter wonders:


Asthma – acute exacerbations & good control

Bronchiolitis & all it brings 

COVID an update for 2022

Don’t ever forget sepsis & fevers

Fevers – focus on the red flags & safety netting


12th Oct 2022

Out of normal hours


 Normanby Medical Centre, South Grange Medical Centre, Manor House Surgery, Eston Surgery and Cambridge Medical Centre

working together.

From October 2022 and in addition to the current opening hours of your surgery, you will also be able to book appointments at one of the surgeries (above) from 6.30pm – 8pm weekdays and 9am-5pm on Saturday.


To find out what is available you should book by telephoning your own surgery and you will be directed to the most appropriate clinic. The Receptionists will endeavour to book you in at your own surgery wherever possible.

For regular appointments during the day, the usual systems are still in operation.

29th Jul 2022



Grangetown, St Hilda’s of Whitby, Clynes Road, Grangetown TS6 7LY       11am – 1pm

Mersey Road FB, Newcomen Methodist Church corner of Mersey Rd and Troutbeck Rd Redcar TS10 1NH       11:30am – 1pm


Emmanuel Church Saltburn, Windsor Rd Saltburn TS12 1LE, in the Echo Hall at the back       12:30pm - 2:30pm


Park Avenue Foodbank, Redcar Baptist Church, Park Avenue, Redcar TS10 3LJ       11am – 1pm

South Bank Baptist Church, Redcar Road East, South Bank TS6 6PH       10.30am – 12.30pm


St Peter’s Church, Lord Street Redcar TS10 3JL       11am -1pm

Brotton Foodbank Centre, Brotton Methodist Church, High Street Brotton TS12 2PA     1pm - 2.30pm


St George’s Church, Spencer Road, Normanby TS6 9BH        9:30am – 1pm

All Saint’s Church, South Avenue, Dormanstown TS10 5LL        11am – 13:30pm

 For your information,

No delivery service is available

Our centres are now back open inside to clients.

We also have advisors available to help clients with other issues

Please adhere to Covid restrictions at all foodbank centres as required.

29th Jul 2022

Do you need evidence of your covid vaccine status?

You can get this by downloading the NHS app or you can print a copy by visiting this website:
25th Mar 2022

New Automated booking service

We are delighted to introduce an upgrade to our telephone system.

We have added an automated service called Voice Connect which allows you to book, cancel and change an appointment.  This is available 24 hours a day, 7 days a week.

There are no call queues and frees up the reception staff to deal with patients that need to speak to us.

To use this service call 01642 927133